Phone connection is essential for successful communication

We provide call services mainly for the pharmaceutical industry with specialization in sales, marketing surveys and communication
of a specific message to a selected group of health care professionals. In addition, we provide customer service line based
on individual client requirements.

Selling over the phone

Leave it to us and we will substitute your sales and pharmaceutical
representative. Call center operators actively contact a selected
group of customers and sell your products on the phone. While on
a call, operators use their sales skills and many years of experience
in telemarketing for the effective management of the sales campaign.
Professionalism and pleasant communication are vital to the
successful sales of your products and services.

Contacting the selected group of customers

Do you have a plan to contact a selected group of specialists or health
care professionals and inform them about a new product, changes in the
SPC, or a price change? Talk to us! Thanks to our call operators your message
will reach your customer in the shortest possible time. Are you interested
in the satisfaction and purchase habits of your customers? Availability of the
right information about your customers and effective sales may increase
your sales and market success.

Telephone market research

Good quality data and market information are essential for the creation
of marketing plans and sales strategies. Thanks to professional team of
our call operators and right questions you can have the latest information
from the market quickly and efficiently. We analyze the obtained data,
statistically evaluate and provide our customers with a clearly
outlined report.

Mystery calling

Do you want to know how your client perceives your services or products
or to evaluate the quality of your sales representative's services? Do you
know how your sales representatives work? Do you need to verify the
quality of your customer service? The result of a mystery call can be the
overall evaluation of the employee approach, such as call operator,
sales representative, seller of the pharmacy's staff, to their work.

Customer service line

We will help you cope with the onrush of incoming calls. We are managing
customer service line for your products or services, performance of which
will be supervised due to the recording of all incoming calls. The content
will be tailor-made in accordance with your requirements and specifications.

Order line

Selling products and services on the phone offers many effective
solutions, which increase your success on the market. We can create
a phone line with a complete ordering service and data processing
regarding the sales of your products and services.

Do you have any questions?

Please contact us

We have years of experience in pharmaceutical area

We are growing dynamically and providing products and services in health care and pharmaceutical industry in Slovakia
and the Czech Republic. We have experience with sales on the phone, execution of good quality marketing research, customer
phone lines following individual requests of our customers. Our ambition is to provide services to clients who look for new
and innovative solutions of communication and sales. Each sales campaign is a challenge for us. Thanks to knowledge,
experience and proactive approach of our specialists we keep working on continual development and innovation
of our services. Our clients and their satisfaction with our services and products are important for us.

Tel.: E-mail:

We want to know your needs

Please contact us using this form and we will be pleased to present our offer at the personal meeting or by phone.

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Personal Data Protection

Company Telpon Ltd., Kuzmányho 8, 010 01 Žilina, ID: 48062839 (hereinafter referred to as „Telpon“), as an agent, processes personal
data on behalf of the operator Allio Ltd, Buková 27, Šamorín 931 01, ID: 35 776 684 (hereinafter referred to as „Allio“) within the scope
of the title, name, surname, specialization, workplace name and address, tel. number for keeping records of medical and healthcare
professionals in order to provide such data to pharmaceutical companies.

The company Telpon proceeds in dealing with the personal data of the persons concerned in accordance with the provisions of the Act.
No. 122/2013 Coll., on the Personal Data Protection, as amended and Act. No. 84/2014 Coll. (hereinafter referred to as „Personal Data
Protection Act“
). Personal data shall be provided to third parties only in cases provided for in valid legislation (especially in the course
of administrative and criminal proceedings, to tax authorities, etc.). The operator Allio has acquired personal data of persons concerned
from public sources, where such data were lawfully published and processes them pursuant to § 10 sec. 3 e) of the Act on Personal Data
Protection. Personal data of the persons concerned shall not be published and there will be no transfer to third countries. The person
concerned shall, in accordance with § 28. sec. 4 of the Act on Personal Data Protection, upon written request or in person, if such matter
is urgent, have the right to object the operator on the processing of personal data in cases pursuant to § 10 sec. 3 e) thereof by stating
legitimate reasons or by submitting evidence of an infringement of his rights and legitimate interests that are or may be impaired by
such processing of personal data in a particular case; unless prevented by legal reason and established that the objection of the
person concerned is eligible, the operator is obliged to block and destroy any personal data, which processing had been objected
by the person concerned, without any delay as soon as possible.